Are you passionate and enthusiastic about the future of your NHS and want to help us shape the future of services?

Opportunity for Carer Representatives


  • Wandsworth NHS are currently seeking volunteers to play a key role in helping us shape the future of services for our local NHS.
  • As a patient representative, service user, or carer your role will be to attend meetings and speak from a service user perspective, acting as a critical friend


Right Care Best Setting Work stream

The Right Care Best Setting (RCBS) work stream is working to ensure that patients are seen and treated in the most clinically appropriate setting available. The work stream has reviewed a number of patients that have received hospital treatment and has established that a number of patients would benefit either from earlier discharge, or from having their admission avoided completely. The RCBS work stream is working with stakeholders across health and social care to ensure that patients are seen in the most clinically appropriate place. This involves understanding and reviewing care pathways across south west London, and building new ways of working into existing contracts to ensure that patients receive the best possible care at a fair price for the taxpayer.


What does the role involve?

Your role will be to attend meetings to bring in the voice and experience of patients/carers to discussions, acting as an independent critical friend.


Meetings will be held once a month and will usually take place in Wimbledon from 1pm – 3pm.

Reasonable travel and alternative care expenses will be paid. We will support you to participate through: training; induction meetings and one to one support.



You can apply if you:

  • Are over 18
  • live in Croydon, Kingston, Merton, Sutton, Richmond, Wandsworth or have experience/knowledge of using a service in these areas, and
  • can commit to 2 hours every month to attend meetings (out of pocket expenses will be reimbursed); and
  • are passionate and committed to improving the quality of care for patients

How to apply?

For more information or to request an information pack please contact Clare Thomas – or phone 0203 458 5231.


Deadline for applications will be 5pm on Monday 6th February 2017

New Carers Forum!

Do you want to have your say on services for Carers?

Do you have ideas for how services for the person you care for could be improved?
Wandsworth Council is launching a new Carers Forum – the place to come to meet professionals and Carers, to voice your views and engage with those responsible for developing and delivering local services.

The Carers Forum will give Carers the opportunity to:

  • Feedback on your experience of services like Home Care and Carers’ Assessments
  • Receive information and engage in open discussions about key issues affecting Carers in Wandsworth
  • Network with other Carers

About the Carers Forum meetings:

  • The meetings will take place every 3 months, for 2 hours
  • The meetings will be mainly made up of Carers, with representatives from the Council and other
    service providers / commissioners
  • There will be opportunity during the meetings for you to socialise with and get support from other Carers
  • It will take place at different venues and times across the borough, to improve access for Carers

The forum will be led by Carers and so you will have the opportunity to suggest topics for discussion.

If you would like to come to the forum please let us know by calling us on 020 8877 120.  Refreshments will be provided.


Time: 2.00pm-4.00pm

Date: 25th February 2016

Location:  Committee Room 123, Wandsworth Town Hall, Wandsworth High Street, SW18 2PU

Peer Support Consultation

Over the last few months we have been asking Carers what type of peer support they value and if they would like different types of peer support. We have had input from over 80 Carers who have identified some new ways they would like to experience peer support.

Top of the league table are:
1. Walking
2. Yoga
3. Tai Chi
4. Art/Art and Craft Activities.

We would now like to gauge the wider interest in being involved in these activities so that we can focus our research to see what is possible for us to facilitate.  If you would like to participate in, lead or co-facilitate any of the above activities please contact the Carers’ Centre to let us know: or call 020 8877 1200

We would like to thank all the Carers that were involved in the consultation.


Help review and develop types of peer-support available at the Carers’ Centre


We want to hear your views and for you to shape the type of peer support you want to see in Wandsworth.

Now is your chance to say what you would like – a Carers Choir, a Peer Support Group, Peer Training, a Walking Group or a Buddying system and we will work with you to develop a range of Peer Support Systems that emphasise the ‘Peer’ in peer support.

Come along to the first Peer Support Consultation Event here at the Carers’ Centre:

Location:    181 Wandsworth High Street

Date:            Tuesday 15th September

Time:           11.30am to 1pm.

Please call to let us know you will be attending. If you can’t make this date don’t worry we will have lots of different ways you can let us know what you are interested in. Feel free to phone, email or talk to Carers’ Centre Staff with your suggestions.

Carers Support and Development Officer –Information, Advice and Advocacy

Are you energetic and passionate about enabling and supporting Carers?

If so this is your opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth.
Carers Support and Development Officer –Information, Advice and Advocacy

  • 17.5 hours per week
  • Salary: Salary £27,771 pro rata (inc. LW)

We require a creative and proactive self-starter to support Carers in Wandsworth.

This will involve direct provision of services, collaborative work with statutory and voluntary sector agencies, outreach, training and information and advocacy to Carers.

The successful applicant will have knowledge and experience of the issues as they relate to Carers. They will have experience of giving information and advice, as well as  advocating on behalf of another. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition they will have experience of project development and delivering frontline services.

Download an application pack:

PS Carers Support and Development Officer 2015 part time

JD – Carers Support & Development Officer (part time) – draft 2015

Carers Support and Development officer – application form

Guidance in use


Closing date for completed applications: 5pm on Friday 4th September 2015

For more information about the role, please contact us on 020 8877 1200 or email

Changes to the Dementia Cafes

cafeUnder the new contract 2 cafés will continue to be offered, although after August we will not be able to offer transport, as current funds don’t allow for this. We realise that this will be disappointing to some Carers, as it is to us, and we will be mounting a robust fundraising campaign with the aim to reintroduce transport support in the future.

If you are interested in being involved in this fundraising campaign please contact the Carers’ Centre. In the interim staff from Carers Partnership Wandsworth will support people to access other forms of support with transport.  Please speak to staff at the cafés.

The Sunflower Café will continue at the same venue in Putney as this has good transport links. However the last Poppy Café at the current venue will be in August as transport links there are poor. In addition the Alzheimer’s Society runs a dementia café on a Sunday in Tooting so it makes sense to ensure that there is good access to dementia cafés across Wandsworth and to offer the other café in a different area of the borough.

In the first instance this means that the Bluebell Café in Battersea will continue as the second café offered by Carers Partnership Wandsworth. We will be consulting Carers about the café provision in the borough and if you would like to be involved please let us know as there will be different ways to support the cafés if fundraising isn’t for you.

More about the changes to services for Carers in Wandsworth

Carers Register

We are all keen that Carers only have to tell their story once and to support that to happen we will now have one shared register. This means that designated staff from Bluebird Care and the Alzheimer’s Society can access the register if you are going to receive a service from them under the new contract.

What do you have to do

If you are already registered with Wandsworth Carers’ Centre and are happy with the above arrangement you do not need to do anything as we will assume that you are happy to opt into the new partnership register. If however you do not want to be on the new register please contact us as soon as possible and by 21st August 2015 at the latest. Please be aware that to receive a service under the new contract you will need to be on the Carers Register. If you would like to discuss this please contact Eglionna or Abi at Wandsworth Carers’ Centre on 020 8877 1200.

 New Ways of Working

We are very pleased to say that all the current staff that you know at the Carers’ Centre are still with us. You will however notice some changes to the way we work. We have moved away from a project based approach to a more holistic service with a new Support and Information Service that is open from 10am to 1pm and 2pm to 5pm Monday to Thursday.

All new enquiries will be supported by this service initially. If you need a specialist service the support and information service will arrange for one of our colleagues in the Partnership to contact you – e.g. dementia, substance misuse or respite. The Wandsworth Oce will continue to be open for drop in Monday to Thursday from 10am to 5pm and we will also continue to answer the phones at Wandsworth from 9.30am to 5.30pm.

Volunteers Needed for New Companionship Service!

wewant you

Would you like to get experience working with a diverse group of people, and Social Care skills for your CV?

Do you want to volunteer to help people who have health conditions, Alzheimer’s, a learning disability or mental health condition?

Why not join Wandsworth Carers’ Centre’s new service: Providing support to a person with care needs, so their relative or friend can have a break?

Role outline

  • Providing companionship to a person with care needs on a regular basis, for example 3 hours a week
  • Supporting the person with activities they enjoy, like board games, going out for a walk or shopping
  • Prompting them to eat or drink as necessary

Benefits to you

  • Meet new people and build relationships
  • Obtain experience of working with a diverse group of people
  • Gain experience in the field of Social Care
  • Receive full training
  • Expenses provided
  • References available upon request (after 3 months)
  • Regular supervision with the Volunteer Development Officer provided

To apply, contact Philippa on 020 8675 0811, email