Wandsworth Carers’ Centre Information and Advice Service

Don’t Miss Out: To book an appointment with an Information and Advice Worker for support to complete the Carers’ Centre on 020 8877 1200


This service is in high demand.  If you require help to fill in a benefit form, please contact us as soon as possible to book an appointment.


Important Point:  Please note the date on the letters you receive, as timelines for sending information back to a benefits department are based on the date listed on the letter, not the date you receive the letter.



If you are wishing to check your benefits entitlements you may also wish to use one of the following

websites; www.entitledto.co.uk and www.gov.uk/benefits-calculators



South West London Recovery Cafes

South West London and St George’s Mental Health Trust have commissioned

two recovery Recovery Cafes for residents in South West London and one of them is in Tooting. The Cafe offers safe, inclusive and welcoming spaces for people who are struggling to cope with their mental health during the evening and weekends when other services may be closed.

The air is to support people to reduce their immediate crisis and anxiety and to the safety plan, drawing on strengths, resilience and coping mechanisms to reduce the need to use crisis service in the future.

Support and activities provided include:

  • Group activities
  • One-to-one support
  • Advice, Information and signposting
  • Chill out space
  • Drop in from local mental health teams




Cafe opening times: 6 pm to 11 pm on Monday to Friday and 12 noon to 11 pm on a Saturday, Sunday and every Bank Holiday.

If you would like to know more or have any questions you can contact Hestia’s Recovery Cafe  on 07794 394920



Do you need extra support during a power cut or do you know someone else that would need extra support? If so, sign up to UK Power Networks free register

By joining the register, you will receive:
✔ A priority phone number that you can call 24 hours a day and regular updates until your power is back on
✔ A welcome pack with useful advice about preparing for a power cut
✔ Regular text message updates if you text ‘Power’ followed by your postcode to 80876
✔ Extra support from the British Red Cross


New NICE Guideline on transition from hospital to home

NICE, the National Institute for Clinical Excellence, have created a new guideline on the transition from hospital to home.

This guideline covers the transition between inpatient hospital settings and community or care homes for adults with social care needs. It aims to improve people’s experience of admission to, and discharge from, hospital by better coordination of health and social care services.

To find out more visit the NICE website here.

Are you interested in a Health and Social Care Apprenticeship?

Wandsworth Council Lifelong Learning are able to provide apprenticeships in Health and Social Care, including Edexcel level 2 and 3 apprenticeships and Diploma in Health and Social Care.

This qualification is aimed for people who are in a caring role or want to enter a health and social care setting.  Those roles include care assistant, support worker, social worker, community and outreach worker, occupational therapist, activities coordinator, technician, administrative staff and management.

Download the flyer here to find out more.

Health and Social Care Apprenticeship flyer

New Service for people caring for someone with dementia

MindCare is a new training and coaching service for family and friends caring for a person with dementia.

We offer:

  • Home based, personalised coaching sessions for individuals or family groups
  • A series of three group workshops with other carers to learn together and share experiences
  • Small group coaching sessions for support groups such as dementia cafes

Receive support from Coping with Caring and you will:

  • Learn what it is like to have dementia
  • Appreciate that everyone’s experience of dementia is different
  • Understand what your relative is really communicating with what they say and do

To book a session, place on a workshop or for more information please telephone us on 020 3328 0360 or email us at wandsworth@mindcare.org.uk

Download the MindCare Flyer here: Wandsworth Coping with Caring Flyer

Carers Support and Development Officer –Information, Advice and Advocacy

Are you energetic and passionate about enabling and supporting Carers?

If so this is your opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth.
Carers Support and Development Officer –Information, Advice and Advocacy

  • 17.5 hours per week
  • Salary: Salary £27,771 pro rata (inc. LW)

We require a creative and proactive self-starter to support Carers in Wandsworth.

This will involve direct provision of services, collaborative work with statutory and voluntary sector agencies, outreach, training and information and advocacy to Carers.

The successful applicant will have knowledge and experience of the issues as they relate to Carers. They will have experience of giving information and advice, as well as  advocating on behalf of another. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition they will have experience of project development and delivering frontline services.

Download an application pack:

PS Carers Support and Development Officer 2015 part time

JD – Carers Support & Development Officer (part time) – draft 2015

Carers Support and Development officer – application form

Guidance in use


Closing date for completed applications: 5pm on Friday 4th September 2015

For more information about the role, please contact us on 020 8877 1200 or email info@wandsworthcarers.org.uk

Adfam’s Older Carers affected by substance use support group


As part of our older carers project, Adfam will be facilitating a monthly support group for older people (65+) living in London, affected by someone else’s drug, medication or alcohol use. Each meeting will consist of a support session, followed by an activity/relaxation session.

The first meeting will take place on Thursday 30th April at AGE UK London offices (Elephant and Castle) 12.30 – 4 pm. Lunch will be provided and all travel expenses reimbursed.

Download a flyer with all the details here (pdf).

If you would like to come along or learn more about the project please email Oliver Standing or call on 0207 553 7640. 

Website: http://bit.ly/1Jxy0vX

Do you care for someone with Dementia?

Alzheimer’s Society Carer Information and Support Programme (CrISP) now running in Wandsworth!

This 4-week course has been developed to provide information and support to family members and friends who care for people living with dementia. It covers information and support on topics such as:

• What is dementia
• Legal and money matters
• The support services that are available
• Planning for the future

The course provides an opportunity to improve knowledge, skills and understanding for those caring for a person with dementia in a friendly and confidential environment.

The next 4-sessions workshop will take place at ST. Mary’s Church, Putney High Street, London SW15 1SN, on the following dates:

Thursday 15th January: 1:00 – 3:30 pm
Thursday 22th January: 1:00 – 3:30 pm
Thursday 29th January: 1:00 – 3:30 pm
Thursday 5th February: 1:00 – 3:30 pm


For more information or to book a place, please contact
Alzheimer’s Society Wandsworth
T: 020 8877 0033 or E: aldona.adamska@alzheimers.org.uk